YOUR PHOTO SHOOT
Q. Where are the studios located?
A. We will be well signposted on the day. We will make sure there are signs from the gowning hall to our studios.
Q. What time are the studios open?
A. We start taking pictures as soon as the gowners have opened and we generally finish about an hour after the last ceremony of the day. If in doubt, please check with our Sales staff on the Sales desk.
Q. Do I have to book a time?
A. Due to the nature of the day, it is impossible to offer a booking system. We operate on a first come first served basis, so it is advisable to arrive early. If you pre-order you will avoid queuing for the sales desk. It tends to get busy just before and just after a ceremony. It also gets busy in between ceremonies held on the same day. If you intend to have family photography taken as well as those of yourself, please make sure all your family is with you when you attend - they cannot be taken at different times. We will provide you with a scroll to hold.
Q. A member of my family is disabled/cannot stand for long periods what should I do about having my photographs taken?
A. Pre-order your photographs if possible. On the day of your ceremony, speak to one of our Sales staff who will be happy to assist you and advise you of what best to do and where to go.
Q. Do you have any advice on what to wear?
Women: White or plain coloured blouse, with buttons down front or a brooch for the academic hood to attach to. Suit, skirt or trousers, whichever you prefer.
Men: White or plain coloured long sleeved shirt, Tie for the academic hood to go under. Suit, or jacket and trousers.
Q. How long will my photographs take to arrive?
A. They will be sent to you by post 4-6 weeks after your ceremony.
Q. If I need more photographs later on, can I still order them?
A. Yes, a re-order form is enclosed with your photography pack.
If you have any further questions that haven't been answered here, then please do not hesitate to get in touch with our Customer Services Team at
firstname.lastname@example.org or telephone: 0370 2421170.